Great job, great customer service
Green Ladder replaced our roof several months ago. They did a great job. But this morning we experienced a problem -- a leak began dripping onto us in our bed! Eric had someone out to the house within a few hours. As it turns out, it was not a roof leak, but was coming from several cracks and open spaces in our chimney. Eric authorized Ervin to immediately do the caulking to seal the problem areas. Moreover, he authorized him to do the same repair to a second chimney that is a suspected leaker. And he did this at no charge -- the leak was not due to any failure on Green Ladder's part, so I would have been happy to pay for the repair. So Green Ladder appears to not only stand behind their work, they also do more than that. That's really superb customer service. Gratitude to Eric! And to Ervin.
The Green Ladder Waterproofig
I recently hired Green Ladder Waterproofing for my property, and I couldn't be happier with the outcome. The team was professional, punctual, and clearly knew their craft. They explained the entire process, used eco-friendly materials, and completed the work on time without any mags or disruption.
Fantastic
Green Ladder Roofing did a fantastic job repairing a leak in our tile roof and cleaning it just before we put our home on the market. Mark Alcala was our main contact throughout the process. He made sure the work met our expectations and provided a thorough completion report that we can share with the new owners. The crew that came out to our house was professional, friendly, and conscientious. I appreciate the quality of work Green Ladder Roofing provides and the cost was reasonable.
Professional
I couldn’t be happier with the service I received from Green Ladder Roofing! From start to finish, they were professional, efficient, and truly knowledgeable. They walked me through all my options, helped me choose the perfect shingles for my home, and delivered outstanding results.
Highly Recommend
We were lucky to find and utilize Green Ladder Roofing through a referral. They came highly recommended and rightfully so. From start to finish they were thorough and professional. Mark was able to answer any and all of our questions, quelling all our fears. He made re-roofing our home an easy and painless process. From demo to plywood to new shingles, the entire team was so efficient that the new roof was done in 3 days!
Impressed
I recently hired Green Ladder Roofing and was thoroughly impressed with their service. Mark, the manager, was a true professional from start to finish. He was attentive, kept me well-informed throughout the process, and ensured everything went smoothly. The entire team was punctual and efficient, delivering high-quality workmanship. I highly recommend Green Ladder Roofing for their exceptional service and attention to detail!
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Up to 20% Off Roof Repair Services
Headquarters Green Ladder Roofing
- 155 N Lake Ave, Pasadena, CA 91101, USA
- (626) 784-6412
